Your privacy matters at Migo AI

We collect account information, profile details, journey selections, support messages, and uploaded documents that are necessary to provide Migo AI services.

We may also collect usage data such as device information, browser details, and activity logs so we can maintain security, improve performance, and understand how the product is used.

We use your information to deliver structured migration journeys, provide AI guidance, process add-ons, and improve the overall experience.

We may also use limited operational data to detect issues, investigate abuse, respond to support requests, and maintain service reliability.

To learn whether our ads bring people to Migo AI, the website uses measurement tags from Google (Google Ads and Google Analytics), OpenAI (ChatGPT Ads), Meta (Facebook and Instagram) and Quora. They report which pages you viewed, clicks on sign-up and app-store links, completed sign-ups and credit purchases, together with your IP address and browser details. We do not send your email address to Quora.

We also use PostHog (PostHog Inc., data hosted in the EU) as our analytics and session-recording processor. It records page views, clicks, errors and how pages are used, including session recordings in which everything you type is masked, tied to your Migo account id once you sign in (never your email address). We use it only to find and fix the places where people get stuck.

In the UK and the EEA these tags and PostHog stay off until you choose Accept in the cookie banner. Elsewhere they are on by default unless you choose Reject. You can change your choice at any time from Cookie choices in the footer. The Cookie policy lists each provider and the cookies it sets; Quora handles the data it receives under the Quora Privacy Policy (quora.com/about/privacy).

We use layered administrative and technical safeguards to reduce unauthorized access, misuse, or disclosure of personal information.

Access to sensitive information is limited to approved systems, trusted providers, and team members who need it to operate or support the platform.

Depending on your location, you may have rights to request access, correction, deletion, or restriction of certain personal data.

If you need help with a privacy-related request, you can contact us through our support channels and we will review the request according to applicable laws and operational requirements.